FAQs
Do you have a showroom?
Unfortunately, we don’t have a showroom, but we’re happy to bring various samples to your site visit for you to look at and help to make your decision. Please also view our gallery page of previous projects for lots of different options.
How do I go about getting a price?
We can provide a guideline price based on your dimensions, photo images or drawings. You can send them to us via our email address or via our WhatsApp. Please find these details on our Contact page. Once these details are received, we can carry out a free survey to discuss your project in further detail and you will then be sent a more accurate quote.
What is your lead time?
Once we have surveyed, sent you a quote and received the deposit, our lead time is between 7-14 working days for installation. We try our best to stick to this timescale, however it may vary slightly depending on suppliers.
Do you offer a supply only service?
Yes, we do but you must provide the dimensions and take responsibility for any errors. We are happy to assist you through some aspects of your project, but you must have some understanding of what you need and how to install the materials.
Do you provide an installation service?
Yes, we prefer to offer our products on a supply and install service by our highly trained fitters with many years of experience and knowledge.
How long does it take to install?
Generally, most splashbacks, Juliet balconies and glass staircases will only take a maximum of one day to install. Whereas our balustrade systems take two days or longer dependant on the size of the project.
What glass is used in your balustrade projects?
Our team will discuss the best glass options with you, considering both safety and design. We only use toughened or laminated glass and can advise on the best one once we have surveyed the project.
What colours and effects are available for a splashback?
Not only can your splashback be any colour, but there are also a range of effects and design options available. Ranging from glitter, tints, crackled effects, matte finish, gloss and mirrored. You can also customise with a digital print such as photos or patterns.
What types of payments do you accept?
At this time, we only offer direct transfers via online banking, our bank details are shown on your invoice. Invoices are always provided with payment. We can email or post your paperwork out to you should you wish, please inform our office.
What areas do you cover?
We are based in Crawley, West Sussex, and can provide a fitting service covering locations in Sussex and Surrey, and a supply service across the UK.
